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Showing posts from September, 2022

Self-Service Analytics, Put Your Data to Work

  There's a lot of buzz around the idea of   self-service analytics , and it's easy to see why. The democratization of data has been talked about for years in marketing and tech circles, but this year it seems like everyone is talking about it. But what does "self-service analytics" really mean? And how can you start using your data effectively in your business? Self-service analytics and the democratization of data have become heavyweight buzzwords in marketing and tech circles this year. In a   recent HBR researc h, 86% of company executives stated that their company's employees required better technology to make data-driven decisions, and they identified self-service analytics as one of the top technologies they will embrace in 2022 to achieve this goal. Self-service analytics and data democratization are two sides of the same coin. Both revolve around making sure everyone in your business has access to more data that can help them do their jobs better. Data de...

How the Right BI Strategy Helps CIO's Take the Right Business Decision

  Business intelligence   strategies are not just about deploying big data solutions and providing timely reports & figures. To qualify as a valid business intelligence strategy, it must assist CIOs in making the best decisions for their enterprises. How can better   business intelligence   empower CIOs to make smarter decisions? Bi-Survey.com 1  conducted a survey in which 2600 BI users participated. 47% of the participants admitted that the right  BI strategy  helped them make better decisions. Undertaking a BI project is not easy because many things go on under the hood to deliver the desired output. It involves a high degree of technical skills, work culture alignment between IT and business teams, security and regulatory compliances, and much more than any other project you have done before. How does BI inform better Decisions? The modern world is a highly competitive space, and the right  business intelligence  (BI) strategy can hel...

Digital Experience, the Customer's Advantage

  The digital era is transforming the way we do business and deliver services. To thrive in this new environment, organizations must embrace technology to transform their processes and deliver end-to-end   customer experiences . The customer edge is where all of this takes place; it's where interactions occur between a customer and a company at scale.They are more critical — and more complex — than ever before. Today, many businesses have no way to drive the customer experiences necessary to remain competitive. This should be a concern to every business that intends to stay relevant in the market, because   86% of business leaders   expect their competition to be majorly based on customer experience. Many businesses are moving from ad hoc to strategic provisioning of edge computing services.   Digital experiences   are increasingly being designed for local delivery. Edge computing helps businesses optimize the customer experience by accelerating data access...

Legacy vs. Intelligent ERP systems: Which One to Adopt?

  With the ongoing digital transformation, decision-makers in businesses have constantly faced a dilemma in determining which technologies to invest in and when to take a hard pass. However, a modern ERP system is   not   a passing digital trend.  Your business’s success depends on it. This   legacy vs. modern ERP systems   comparison guide will clear the air for you.  Legacy ERP Systems    The   legacy ERP systems   were originally designed to accommodate and streamline various manufacturing functionalities, including business planning, finance & accounting, product management, inventory, etc.  They were built using legacy programming and installed physically on the  manufacturing  site. Every time a manufacturer needed multi-site capabilities, separate   legacy ERP systems   were stationed at different sites and if additional features were required, they had to be programmed separately too. While the o...

Reimagining Customer Experience with Salesforce

  Customer experience is a crucial factor in the success of any business in today’s world. Irrespective of the industry of business, customers are and should be at the center of all efforts. To ensure this, businesses are reinventing their strategies and adopting new technologies. With a global technological evolution, business owners had to face various challenges as customers now expect top-notch and personalized services instantly. The ever-changing landscape has forced customer experience professionals to think of new strategies and increase their responsibilities to make sure the business stays at par with its competitors. Customer Experience with Salesforce Businesses need a customer engagement platform to optimize their customer relationships and increase profitability. Their customer engagement strategy should provide data from customer touchpoints that can be analyzed for improvements in operations. An ideal CRM (customer relationship management) process should make suppo...